Values and Assumptions Shaping Agile Development and User Experience Design in Practice

(Short research paper, 15 min) [ Slides ]

Author(s): Jennifer Ferreira, Helen Sharp and Hugh Robinson (The Open University)
Session: User Experience
Session chair: Rachel Davies (Agile Experience Ltd)
Date: Wednesday, 2 June 2010: Main Conference
Time: 13:30-15:00
Previous discussions concerned with combining User Expe- rience (UX) design and Agile development have either focused on inte- grating them as two separate processes, or on incorporating techniques from UX design into an Agile context. There is still no rigorous academic view on the nature of practice in this area. Further, the many and var- ied settings in which Agile developers and UX designers work together, and how those settings shape their work, remain largely unexplored. We conducted two field studies to address this. The results suggest that the values and assumptions of decision-makers external to the teams shape UX/Agile practice. The current focus on processes and techniques falls short of providing the insight necessary to improve practice. Instead, our results indicate that improvement requires further explication of contextual values.

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